Customer Obsession Summit

Back to Previous

The Customer Obsession Summit is a 1-Day Forum about how to set up customer-centric organizations. Being Customer Obsessed is not just about having good customer service or creating a new marketing initiative. It’s about listening deeply to your customer and being responsive to their needs. Thanks to technology, it’s a whole new world out there! Customers are more empowered than ever. It’s up to us to grow and transform with them.

Top-notch presenters will guide you through an engaging and interactive day. You will gain the tools to

· Understand how skyrocketing consumer expectations have changed buying patterns
· Learn the new role that marketing must play to keep you relevant to consumer needs
· Peek behind the scenes to see the culture that drives Customer Obsessed companies
· Learn a key system for hearing the voice of your customers
· See how to tell your story online so customers stay engaged with you
· Learn how digital marketing is used to improve the Customer Experience

Bring your team, including operations, sales, marketing, finance, customer service and leadership. You’ll want to be on the same page as you move forward into this technological future.

Customer Obsession Summit
  • 2301 Oakdale Blvd
  • Coralville, IA 52241
  • January 25, 2019
  • Kirkwood Regional Center
  • $97-$197