Visitor Services Assistant

Part-Time: Tuesday and Thursdays, 9:00 am to 5:00 pm. May be flexible.

Overview: Assist in efforts to service visitors and market the Iowa City/Coralville/North Liberty area.  Exceed expectations of visitors, partners, and affiliated organizations by providing accurate and helpful information over phone via email, and at the front desk.

Essential Duties and Responsibilities:

  • Provide courteous and responsible information to walk-in, mail, email, and phone questions/requests.  Be timely in doing so: answer the phone, respond to email requests promptly.  Track visitor requests for monthly reports.
  • Work with the Servicing & Partnership Departments to maintain all brochure racks with an up-to-date mix of Think Iowa City, partner, local and out-of-area municipality brochures and flyers.
  • Keep the storeroom and Visitor Services desk organized.
  • Perform data entry tasks in a timely manner.
  • Prepare conference room for meetings and manage conference room calendar.
  • Attend meeting as requested by Think Iowa City staff.
  • Assist the Servicing Department with registration and welcome bags for events.
  • Assist Special Events Department with maintaining Think Iowa City event calendar and other relevant event calendars.
  • Perform other Servicing Department support duties as requested by the Servicing Manager
  • Assist Vice President of Administration with office administrative tasks as necessary

Education and/or Experience:

  • Must be a self-starter and able to work independently.
  • Excellent verbal & communication skills.
  • Familiar with business email/web etiquette.
  • Proficient computer skills including Microsoft Word, Excel, and Outlook.
  • Knowledge of local and surrounding area.
  • Must possess valid driver's license for operating company vehicle.
  • Able to perform light lifting of up to 40 lbs.

To apply, please contact Nick Kaeding at 319-337-6592 or email:

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